Shipping Information

Accessory and Pottery orders are shipped to street addresses only (no PO Boxes) via UPS within the Continental U.S. and are subject to charges which may be adjusted based on dimensions, weight, location, and priority.

Please Note
Orders shipped within the state of Vermont are subject to 6% sales tax.
US Mail, international, and oversized shipments are priced individually.
In-stock orders received prior to 2:30pm EST on any business day will usually ship the same day. Some exceptions may occur.
Rush shipping available for an additional fee; call for pricing.
International shipments may incur additional taxes, duty or fees upon the arrival at their final destination. ShackletonThomas is not responsible for such additional charges to your shipment.

In-Home Delivery
Furniture and select large items are delivered by an In-Home Delivery company. For years, we have worked closely with two local shipping companies both of whom offer “white glove” blanket wrapping to insure that your items arrive without a scratch. When your items arrive, one or more delivery people will unwrap them and place them in your home where you want them. All packaging materials will be removed and you will be left to enjoy your new pieces. The cost of delivery will depend on the pieces to be shipped and their final destination. We will obtain shipping quotes for you at the time of your order and help arrange delivery when your order is ready to ship.